Refund of Enrollment Deposit: Student can obtain full refund of deposit if request to cancel Students enrollment is received via email within 24 hours of paying the deposit. Student is not eligible for any refund of deposit if requests are made after the 24 hour deadline.

Refund of Course Balance: All fees paid toward the balance of any course are non-refundable, including if Student decides not to attend their training on the scheduled date for any reason. Student may request to send a substitute Student to attend the training in their place at no additional charge.

Emergency Course Rescheduling Due to Unforeseen Circumstances: There will be no refund in the event of unforeseeable circumstances that prevent Student from attending their scheduled training. Student may request to reschedule their attendance to a future training held within 90 days of the original training date. Notice to reschedule must be made via email no later than 14 calendar days prior to the original training date. Unforeseen circumstances include death of a family member, birth of a child, an act of God, strikes, wars, terrorism, riots, insurrection, or other circumstances beyond Student’s control that would prevent Student from attending.